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Colson Photography – Frequently Asked Questions
Colson Photography provides professional portrait, event, lifestyle, and commercial photography. Commercial services include product photography, branding shoots, corporate headshots, and promotional imagery tailored for businesses needing high‑quality visual content.
Galleries are typically delivered within 7–14 days. Commercial projects may include faster turnaround options depending on scope and deadlines.
You’ll receive a secure gallery link via email once your photos are ready. From there, you can view, favourite, and purchase images directly.
Purchasing is quick and simple:
- Open your gallery link.
- Click any image to view purchase options.
- Choose digital downloads, print sizes, or available packages.
- Add items to your cart and complete checkout securely.
- Digital files are delivered instantly; prints are shipped promptly.
If you’re unsure which format suits your needs, we’re always happy to help.
How do I unzip my photo download?
Your photos are delivered as a ZIP file, which is a compressed folder containing all your images. Before you can view or save your photos, you’ll need to “unzip” or extract that folder. The steps depend on the device you’re using:
On Windows (PC):
- Open your Downloads folder
- Right‑click the ZIP file (e.g., ColsonPhotography‑GalleryName.zip)
- Select Extract All
- Choose where you want the photos saved
- Click Extract A new folder will appear with all your high‑resolution images.
On Mac (MacBook or iMac):
- Open your Downloads folder
- Double‑click the ZIP file
- macOS will automatically create a new folder containing your photos No extra software is required.
On iPhone or iPad:
- Open the Files app
- Go to Downloads
- Tap the ZIP file
- A new folder will be created with your images You can tap any photo to save it to your Camera Roll.
On Android phones/tablets:
- Open your Files app (or Files by Google)
- Tap the ZIP file
- Tap Extract A new folder will appear with your photos.
If the ZIP file won’t open:
This usually means the download didn’t finish, your device doesn’t support ZIP files, or there isn’t enough storage available. Try downloading again using a stable internet connection, or switch to a computer if your phone struggles with large files.
Once your photos are extracted, you can safely delete the ZIP file. If you still can’t access your images, please contact Colson Photography and we’ll help you get your files.
Yes - premium prints, enlargements, and framed pieces are available directly through your gallery.
Commercial photography includes:
- Product photography
- Branding and promotional imagery
- Corporate headshots
- Social media content packages
- Website and marketing visuals
All commercial projects include usage rights tailored to your business needs. Extended licensing is available for advertising, packaging, or large‑scale campaigns.
Usage Restrictions for Purchased Images
To protect both clients and the integrity of the work, the following usage guidelines apply:
- Personal Sessions: Purchased images include a personal‑use licence. You may print, share, and post your photos, but you may not sell, edit heavily, or use them commercially.
- Commercial Sessions: Commercial images include a business‑use licence based on the agreed scope. This typically covers website use, social media, marketing materials, and internal communications.
- Prohibited Uses:
- Reselling or redistributing images
- Using personal‑session images for business or advertising
- Altering images in a way that misrepresents the brand or photographer
- Providing images to third‑party vendors without permission
If you need extended usage rights (advertising, packaging, print campaigns, etc.), licensing upgrades are available.
You can contact Colson Photography anytime for support, bookings, or licensing enquiries.